Privacy Policy

Privacy Policy for www.raaesgai.com

At www.raa-capital.com, we respect your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information in compliance with the Malaysian Personal Data Protection Act 2010 (PDPA) and applicable global privacy laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Privacy Policy for www.raaesgai.com
Effective Date: 1st February 2025

1. Information We Collect

We collect personal and non-personal information when you interact with our website.

a. Personal Information

We may collect and process the following personal data:
  • Name, email address, phone number (when you contact us or subscribe to our newsletter).
  • Business information (if you engage in our services).
  • Any other data you provide voluntarily.

b. Non-Personal Information (Usage Data)

  • Browser type, IP address, pages visited, and other analytics data.
  • Collected through cookies, log files, or third-party analytics tools.

2. How We Use Your Information

We use your data for the following purposes:

  • To provide, maintain, and improve our website and services.
  • To personalize user experience and analyse traffic trends.
  • To communicate with you regarding updates, promotions, or newsletters (only if you have subscribed).
  • To comply with legal obligations and prevent fraudulent activities.

3. Legal Basis for Processing (For Global Compliance)

Under GDPR, our legal basis for processing personal data includes:

  • Consent: When you subscribe to our newsletter or provide your details voluntarily.
  • Legal Obligations: When required by law.
  • Legitimate Interests: For website analytics and improvements.

4. How We Protect Your Information

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online platform is 100% secure, and we cannot guarantee absolute protection.

5. Third-Party Services

We may use third-party services (e.g., Google Analytics) to analyze website performance. These services collect and process data per their respective privacy policies. We are not responsible for their privacy practices. 

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access & Correction: You can request access to your personal data and correct any inaccuracies.
  • Opt-out: You can unsubscribe from marketing emails at any time.
  • Data Deletion: You may request that we delete your personal data, subject to legal requirements.
  • Objection & Restriction: Under GDPR, you can object to data processing or request restrictions.
  • To exercise your rights, contact us at equiry@raa-capital.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience. You can adjust your browser settings to disable cookies, though some website functionalities may be affected.

8. International Data Transfers

If you are accessing our website from outside Malaysia, your data may be transferred and stored in Malaysia or other countries with appropriate safeguards in place.

9. Changes to This Privacy Policy

We reserve the right to update this policy. Changes will be posted on this page with an updated effective date.

10. Contact Us

For any questions regarding this Privacy Policy or your data rights, please contact us at:
RAA Capital Sdn Bhd

Email: equiry@raa-capital.com

Address:
3rd Floor, Menara Axis
2, Jalan 51A/223, Seksyen 51A 46100 Petaling Jaya, Selangor Malaysia